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01.
How soon can I get a reply after inquiry?
We highly value every inquiry. On working days, we will respond within 12 hours upon receipt of your inquiry. -
02.
Are you a factory or a trading company?
We are a professional manufacturer specializing in cosmetic packaging, with our own production facilities and a complete manufacturing system. Our main products include dispenser pumps, airless bottles, cream jars, and other cosmetic packaging. We offer integrated capabilities such as injection molding, assembly, and quality inspection, ensuring stable quality, competitive pricing, and reliable delivery schedules. We also have an experienced foreign sales team providing professional communication, export, and logistics support for global clients. Factory visits or virtual tours are welcome anytime. OEM/ODM customization projects are highly welcomed. -
03.
What products do you mainly offer?
- Pumps: Lotion pumps, spray pumps, serum pumps - Airless Packaging: Airless lotion bottles, airless serum bottles, airless press bottles - Cream Jars: Face cream jars, eye cream jars, acrylic cream jars -
04.
Which industries are your products suitable for?
Our products are widely used in: Skincare, Personal Care, Medical Aesthetics, Baby Care. -
05.
What materials are available for your products?
Main materials: PP (Polypropylene), PET (Polyethylene Terephthalate), AS (Acrylonitrile Styrene), ABS (Acrylonitrile Butadiene Styrene), Glass.新疆维吾尔自治区药品监督管理局 -
06.
Do you support customized production?
Yes. We provide comprehensive customized manufacturing services (OEM/ODM) to create exclusive cosmetic packaging according to brand requirements. With rich experience in customization projects, we offer one-stop services from design to mass production. -
07.
What parts can be customized?
- Color injection - Metallization - UV coating / matte frosting - Silk screen printing - Hot stamping - Labeling -
08.
Can you make new molds? What is the development lead time?
Yes. With extensive mold development experience, we support custom new mold development for pumps, airless bottles, cream jars, and other cosmetic packaging. Lead time: 35–50 days (depending on product complexity). We maintain close communication throughout development to ensure the final product meets design and functional requirements. -
09.
What is the Minimum Order Quantity (MOQ)?
- Standard products (existing molds): 5,000 – 10,000 pcs - Customized products (color/printing/metallization, etc.): 10,000 – 20,000 pcs - New mold development products: 20,000+ pcs Small trial orders for new clients are supported. Contact our sales team for product-specific MOQ. -
10.
How do you ensure product quality?
We have established a comprehensive quality control system to ensure batch-to-batch stability and consistency. Each batch is traceable to its production lot, ensuring full quality control. We are committed to providing stable and reliable cosmetic packaging solutions. -
11.
What is the production lead time?
- In-stock products (no customization): 7–15 days - Standard custom orders (color/printing/metallization, etc.): 25–35 days - New mold development products: 45–60 days (including mold making) Exact lead time confirmed based on order quantity and production schedule. Expedited production is available upon request. -
12.
What are your payment terms?
Trade terms (e.g., FOB, CIF) will be confirmed in the quotation. For mass production: 30% advance deposit, balance against copy of Bill of Lading. We primarily accept T/T (Telegraphic Transfer); L/C (Letter of Credit) is negotiable. -
13.
What is your packaging method?
We use standard export packaging to ensure safe transit. - Inner packaging: Each unit protected by PE bag or inner tray, layered in inner boxes to prevent scratches and pressure damage. - Outer packaging: Reinforced export cartons; pallets available upon request. - Services include shipping marks, barcodes, and custom labels. Custom packaging (e.g., inner boxes, color boxes, individual packaging) is available upon request. -
14.
What are your payment clauses?
30% deposit + 70% balance before shipment. -
15.
How to start cooperation?
1. Submit inquiry: Send product requirements (type, capacity, quantity, customization). 2. Confirm quotation & solution: We provide quotation and packaging solutions based on your needs. 3. Sample confirmation: Provide existing samples or custom prototypes for appearance and function approval. 4. Place order & pay deposit: Confirm details, pay deposit, and schedule production. 5. Mass production: Produce per approved samples with quality inspections. 6. Balance payment & shipment: Settle balance after production; arrange shipment and export. Contact our sales team anytime to begin cooperation. -
16.
How to contact your sales team?
Send inquiries via WhatsApp or email. -
17.
Can you recommend forwarders or assist with shipping?
We can assist with sea freight, air freight, and courier delivery. -
18.
Do you have export experience?
Our products have been exported to Europe, America, Southeast Asia, the Middle East, and other regions.
EN
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